FAQ
Switching dispensary POS: frequently asked questions
Is data migration really free?
Yes. Data migration from your current POS is free on every GreenPOS plan, and so is onboarding.
How long does a switch take?
Setting up the store, Metrc, staff and a register takes about an hour for a single store. Most of the work is getting exports from your current system and checking the imported data, which is why the first-week timeline spreads it over several days.
Which systems can I switch from?
GreenPOS offers free data migration from Cova, Flowhub, Dutchie, BLAZE, Treez and other dispensary POS systems. See switching from another POS.
Do I have to relabel my inventory?
No. Metrc tags don't change when you change POS, and the package import also takes your own package IDs and UPC or EAN barcodes, which the register can scan.
Will customers keep their loyalty points?
Yes. The customer import carries current points, total points earned and total points spent.
What happens to my sales history?
The import brings in customers, catalog and inventory, not past transactions. Keep your old system's sales reports for your records.
How do I avoid problems with Metrc on switching day?
Set up GreenPOS while Store is live is off, so its automatic syncs only report. On cutover night, confirm your old system's receipts reached Metrc, disconnect it, run a full sync, then turn Store is live on. The Metrc guide has the full sequence.
Can I run my old and new POS side by side?
You can set GreenPOS up while the old system keeps selling, because a store that isn't live only reports. Once you go live, only one system should report sales to Metrc.
What does GreenPOS cost?
Starter is $199 a month and Professional is $349 per store per month. New Oklahoma dispensaries on the Professional plan pay $250 a month for as long as the subscription stays active. See the true cost of a POS.
Does GreenPOS take a share of my sales?
No. GreenPOS charges a flat monthly price with no share of your online sales.
Who can I talk to?
Book a demo for sales questions, or email support@greenpos.io. Support hours are Monday to Friday, 9am to 6pm CT.
Still deciding? Start with the migration checklist.
Talk it through before you switch
Book a demo and bring your questions: what your current system can export, how your Metrc connection moves over, and what your first week would look like.